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Frequently Asked Questions

TCP-Com®

Is UDP supported in TCP-Com

Yes, TCP-Com has support for UDP in addition to TCP/IP.

Can TCP-Com connect to any COM Port?

Yes, TCP-Com can establish a connection with, or create, COM Ports 1-256 (the maximum allowed by Windows).

Can TCP-Com detect a failed TCP/IP connection?

Yes, if TCP-Com is set up to act as the 'client', it can ping the server at a customizable frequency to detect a failed connection.

Do you ship TCP-Com or is it only available as a download?

We do not ship CDs of TCP-Com to our customers. Instead, we offer the convenience of download. TCP-Com is sold as an unlockable demo, which means that you would first download the demo and order the software. Once you place your order, we will email you with instructions on unlocking the software to convert the demo version into a fully registered copy.

Onto how many computers can I install TCP-Com?

TCP-Com is made available as a 2-user license. This allows you to install and use TCP-Com on two different computers. Each license in a mutlilicense pack is for a single user. A 6 multilicense pack would allow for use on 6 different computers.

Does TALtech provide technical support?

Yes. Not only is the software extremely easy to use, it also comes with unlimited FREE technical support by phone, fax and email, a clearly written manual and on-line help. To ensure your satisfaction all TAL software products are covered by a 90-day unconditional money-back guarantee.