• Locating Unique IDs
• What if the 30 day limit has already expired?
• How do I get an Unlock Code from TALtech?
• I entered my unlock key and it was accepted, but the program is still running as a demo!
• Windows NT/2000/XP Issues
• Will upgrading the operating system affect the unlock key?
• What about other upgrades?
• Can I transfer the program to a new PC and enter the same unlock key?
• How can I extend my 30 day evaluation?
• I ordered the software online and I still haven't been sent an unlock key!
• Is there a demo of WinWedge?
• What are the demo limitations of...?
• What if you release an update to a product that I have already purchased and unlocked?
• Is there a way to back up my unlock key?
• Troubleshooting the ActiveX Control Demo and Active Server Pages

If the 30 day evaluation period is over, in the box that informs you that your evaluation period is over (the "Help > About" box) double click on the icon to obtain your unique ID number. show me

Step 1: Purchase the software from TALtech.
Step 2: Find the Unique ID of the software.
Step 3: If you ordered online use the online generation page, you may go to the following link:
http://www.taltech.net/cgi-bin/Generate.asp

You may also call, e-mail, or fax us with your Unique ID and one of our highly knowledgeable and qualified Sales Representatives will be happy to supply you with an unlock code.

You must close and restart the application. If, after rebooting your PC, the program returns to its demo state then you are probably in a multi user environment.

Once the software is unlocked, the unlock information is stored in the registry. If you are using a multi user environment - for example Windows NT, 2000 or XP - and users log in with different levels of permissions then it is possible for the unlock information to get "lost".

For instance, if you install and unlock BC-Wedge while logged in as User1 who does not have permission to make system wide registry changes, then when you log in as User2 the software will be there but the unlock information will be unavailable so BC-Wedge will run as a demo.

The solution is to install and unlock the software while logged in as the ADMINISTRATOR of the machine, then the full version of the software will be available to all users.

No, it shouldn't. Unless you install the new version of Windows into a different directory to create a dual boot PC. If you do this the software will be a demo under the second operating system but remain unlocked on the original system.

Upgrading the CPU chip, memory, adding additional sound cards, video cards, or other i/o cards, etc. should not affect the unlock key. Adding a second Hard Disk should not affect it so long as the original hard disk remains installed. Changing the hard drive will usually, though not always, require you to obtain a new unlock key (using some sort of imaging software to create an exact duplicate of your old hard drive may sometimes keep the unlock key intact).

The unlock key should be unique to your PC so entering the same key on a second PC will not work. If you are getting a new PC and need to transfer the software to the new PC, then you should contact us to obtain a new unlock key.

Reinstalling the software will not extend the evaluation period. 30 days is usually long enough to test whether or not the software will work for you, but if you would like to use it beyond the 30 days you may purchase it and evaluate it for a further 90 days risk free.

All unlock keys and credit cards are processed manually during regular business hours 9 am - 5.30pm Monday to Friday, excluding holidays.

There is no demo of WinWedge at this time, but it is covered by our 90 day unconditional money back guarantee.

Minor Upgrades
Occasionally we will update a product to fix a problem or we will add a new feature. For all minor releases - you can simply download the latest demo version of your software, uninstall the existing copy and then install the new version. You should not need to reenter the unlock key and there is no cost for the update.

Registered customers who own B-coder, TCP-Com, BC-Wedge, COM-File, TCP-File and CE-Wedge are entitled to free minor upgrades for the version that they purchased. For example, anyone who purchased B-Coder 4.0 is entitled to all minor upgrades in the 4.x release stream.

Major Upgrades
Taltech reserves the right to charge an upgrade fee for major upgrades. Once you've paid the upgrade fee you are entitled to free minor upgrades for that release stream. For example, if you pay the upgrade fee for B-Coder 4.0 (from B-Coder 3.x), you will be entitled to all minor upgrades in the 4.x release stream.

For most of our products that run on a desktop PC there should be no need to backup unlock key - if your hard drive crashes or you upgrade to a new PC you would need a new unlock key anyway.

The one product where we strongly recommend you do backup your unlock key is CE-Wedge. As most people who own a Pocket PC soon discover - if the battery runs out you lose everything. This means you need to reinstall all of the software and that the unique ID for your install of CE-Wedge will change and the unlock key we gave you before will not work. Call us, explain what happened and we'll be happy to provide you with a new unlock key.

Once you have unlocked CE-Wedge you can use the ActiveSync software to backup the entire contents of your Pocket PC. After making the backup - if your batteries run out again and you lose everything, you will be able to restore all of your programs (including CE-Wedge in an unlocked state) to your Pocket PC.

Learn how to backup your CE-device.