WinWedge Troubleshooting Wizard
Answers some of the more common WinWedge Support questions.

Frequently Asked Support Questions
More typical WinWedge support questions and their answers.

Interpreting Serial Data
How to understand the structure and content of the data transmitted by your serial instrument so that you can configure the Wedge to deal with the data correctly.

Setup.Exe fails to install WinWedge Pro on some older Windows 95/NT systems.
What to do if you are having trouble installing WinWedge Pro on your PC.

Running Multiple Instances of WinWedge with MS Access
How to reliably collect data from multiple devices simultaneously.

COMx not available error on Windows NT/2000
Information about why an NT or Windows 2000 PC may give you a COMx Not available error.

A common serial port problem and how to fix it.
If you cannot communicate with a specific serial port and have tried everything else, the problem may be that the port has been disabled in the BIOS setup of the PC.

Problems running DOSWedge in a DOS Window on Windows 98/ME
However it works fine when you start the PC in Command Prompt mode (DOS mode).

Serial cable pin outs

Diagnosing Serial Communication Problems
How to diagnose serial I/O problems using the tools built into the SoftwareWedge.

My New Laptop has no serial ports - what can I do?
How to connect your serial devices through the USB Port and still use WinWedge to collect the data.