Have Questions? Please review the following set of common questions our clients ask. If you don't see your question, please contact us!
The two versions of our ActiveX Control are very similar. They both generate high quality vector barcodes. However, the Plus version adds support for 2-D matrix symbologies as well as the ability to generate raster images - a required feature for use on web sites.
All of our barcode software products create the highest quality barcodes possible in Windows. We use Windows Metafile as the default file format. Since the barcodes are stored in this vector based format, they can print to the highest resolution of any printer, have a very small file-size, and are printed and generated very quickly. Our software will also add the correct check digits automatically if your barcode symbology (type) requires them.
Yes. In short, barcodes generated by TALtech software are much better than barcode fonts. In fact, GS1 (formally the Uniform Code Council) does not recommend the use of fonts.
" Barcode fonts have been known to create EAN/UPC symbols with serious design defects. The problems may be caused by the design of the font, an operator input, or a combination of both."
"Extreme caution should be used when producing EAN/UPC symbols with barcode fonts."
- UCC Guidelines for Providers of EAN/UPC Symbol Design Software.
Fonts have limited ability to manipulate the size of individual characters (distortion), spacing between the characters (kerning) and the possibility of font or resolution substitution at the output stage. However there are many other problems with barcode fonts. The user cannot specify the module (bar) width exactly in printer dots. Fonts do not support Bar Width Reduction. Nor do they support many of the features specific to bar code symbols such as Bearer Bars, Quiet Zones, independent symbol height and module (bar) width specification, symbol rotation and support for binary data (including ACSII nulls in Code 128, Code 39, Code 93 and PDF 417).
In addition, most fonts do not automatically calculate and add check digits and other security features to barcodes. To add check digits you would need a separate application that calculates the check digits first before you create the barcodes.
Occasionally we will update a product to fix a problem or we will add a new feature. For all minor releases - you can simply download the latest version of your software, uninstall the existing copy and then install the new version. You should not need to reenter the unlock key and there is no cost for the update.
TALtech may charge an upgrade fee for major upgrades. Once you've paid the upgrade fee you are entitled to free minor upgrades for that release stream. For example, if you pay the upgrade fee for B-Coder 4.0 (from B-Coder 3.x), you will be entitled to all minor upgrades in the 4.x release stream.
Yes. Not only is the software extremely easy to use, it also comes with unlimited FREE technical support by phone, fax and email, a clearly written manual and on-line help. To ensure your satisfaction, all TAL software products are covered by a 90-day unconditional money-back guarantee.