Tim Burrell
Thanks for all your help, you have gone beyond anything I would have expected from a software help desk, and it is very much appreciated.
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Thanks for all your help, you have gone beyond anything I would have expected from a software help desk, and it is very much appreciated.
Your Technical Support has been Great!
From one technician to the other: You did a great job. Our company made the right decision to buy the WinWedge program. Thanks again
I just wanted to let you know that the program you sent me works great. After reviewing the subroutines/macros you added I was able to figure out how to add the seconds into a separate column and I have a much better understanding of how to put the data in the cell desired. The main reason I’m writing you back, though, is to say thanks. You surprised me with how quick you responded to my problem and your help and expertise was/is much appreciated.
Thank You for your amazingly fast response. It is always a pleasure dealing with you people.
Thank you very much! I have installed the templates and they are being used as we speak. I want to call you personally in a couple of days when I’m back in the office. Your assistance was absolutely invaluable to Delco.
May I say a very great “thank you” for the way in which you sorted out my problem with the Code 128 barcodes. You responded very quickly- we are 8 hours ahead of you here in the UK and by the time I got to work this morning you had not only found the problem, you had gone beyond that & actually fixed the spreadsheet for me. I have spent today successfully printing & merging thousands of barcodes!
TALtech support was incredibly fast to respond to my questions and went way beyond my expectations, ultimately solving my problem when I was really in a pinch!
I used WinWedge PRO to interface to as many as 16 balances at one time. The data went into Excel and was used to validate a Home Dialysis instrument. The software was easy to use, the Excel import was awesome and I just have to say that you have excellent Support Staff! In very little time I was able to set up a very powerful data collection system without having to know too much code or a specialized system.
I’ve had nothing but tremendous experiences with your sales/support teams and I’ve been very happy with my WinWedge purchase. I expect to be purchasing one of your Barcode programs in the very near future. There are a lot of options available, but your support staff have convinced me to come back for your products without question. Matthew and Tom have both been absolute joys to work with and both have gone above and beyond the call of duty to help me. I have not experienced this level of customer care virtually anywhere else…